Kayak Fishing Ultimate Resource

Hook1 (Kayak Fishing Gear) Hot

 
0.0
 
4.1 (13)
10467   0   1   0   0

User reviews

13 reviews

 
(6)
 
(5)
 
(1)
 
(1)
1 star
 
(0)
Overall rating 
 
4.1
 
4.2  (13)
 
4.5  (13)
 
3.9  (13)
 
3.5  (10)
 
4.3  (9)
 
4.5  (9)
Back to Listing
Already have an account?
Ratings (the higher the better)
Customer Service
On a scale from 1-5 with 5 being the best, rate the overall customer service.
Competitive Pricing
On a scale from 1-5 with 5 being the best, rate how competitive the prices were.
Product Selection
On a scale from 1-5 with 5 being the best, rate the overall product selection.
Website Use
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate the overall website experience.
Shipping Rates
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how competitive the shipping prices were.
Delivery Time
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how fast was your package deleivered.
Pros & Cons
Business Info
Comments
13 results - showing 1 - 5  
1 2 3  
Ordering 
 
Overall rating 
 
4.5
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
4.0
Website Use 
 
4.0
Shipping Rates 
 
4.0
Delivery Time 
 
5.0

Nice place to do business with

I have made a couple small purchases from Hook1 and everything went flawlessly. Shipping was fast as well. I would do business with these guys again. Only complaint I have is that there are a lot of sold out items on the website. A lot of which I would've purchased had it been available.

Pros & Cons

Pros:
ease of purchase, shipping speed

Business Info

Transaction type:
Online
Number of transactions:
1-2
Shipped to:
US, Iowa
Shipping Speed:
3-5 Days
Was this review helpful to you? 
(Updated: September 11, 2015)
Overall rating 
 
4.7
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
4.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

Great Store

The new store is close to the old one. I was visiting relatives in the area and knew I wanted to visit the store since I had bought on-line from them. The new store is AWESOME and beautiful inside. They had a large selection of many things. If you are close by, it is worth a visit.

Pros & Cons

Pros:
Wide Selection on most everything
Cons:
Out of stock on some things

Business Info

Transaction type:
In person
Number of transactions:
1-2
Store location
Hendersonville
Was this review helpful to you? 
Overall rating 
 
5.0
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
5.0
Website Use 
 
5.0
Shipping Rates 
 
5.0
Delivery Time 
 
5.0

Top notch customer service

Excellent customer service, super fast shipping.

Business Info

Transaction type:
Online
Number of transactions:
11+
Shipped to:
Maryland
Shipping Speed:
3-5 Days
Was this review helpful to you? 
Overall rating 
 
4.8
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
5.0
Website Use 
 
4.0
Shipping Rates 
 
5.0
Delivery Time 
 
5.0

Hook1 Review

Every time I have ordered form Hook1 I have been impressed. On one of my orders an item I ordered was out of stock and they called me the next day and let me know and offered the same item in a different color. Delivery is excellent with my longest wait being 5 days and most orders arriving in 3 days. Maybe one day I can actually visit their store.

Pros & Cons

Pros:
Awesome service, awesome prices, excellent delivery time
Cons:
The 90's called and want their website back

Business Info

Transaction type:
Online
Number of transactions:
6-10
Shipped to:
Saint Marys GA
Shipping Speed:
3-5 Days
Was this review helpful to you? 
Overall rating 
 
2.8
Customer Service 
 
1.0
Competitive Pricing 
 
5.0
Product Selection 
 
3.0
Website Use 
 
2.0
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

No return email from Hook One

I was anxious to place an order for a Blackpak, several rod holders and other accessories.

However, they never responded to a simple question I had about the rod holders, therefore I gave my business to one of their competitors, which included the purchase of a kayak.

I also find their website to be very outdated, with the same scrolling products, which some read as "coming soon"; yet have been on their page for close to a year.

Disappointing in my opinion

Pros & Cons

Pros:
supporters of Heroes on Water
Cons:
aweful website, no return emails from customer service dept

Business Info

Transaction type:
Online
Shipped to:
did not order
Shipping Speed:
1-2 Days
Was this review helpful to you? 
13 results - showing 1 - 5  
1 2 3  
 

Get the YakAngler Newsletter!

Keep tabs on all the latest from YakAngler.