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Timeout Sport & Ski

Timeout Sport & Ski Hot

 
0.0
 
3.2 (3)
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Timeout Sport & Ski

Location

Address:
675 Johnnie Doddes Boulevard
City:
Mount Pleasant
Postal Code:
29464

Contact Info

Phone Number:
(843) 388-2660
Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.
Time Out Sports, located in Mount Pleasant, SC, is an outdoor recreation store specializing in watersports (kayaking, sailing), and winter sports (skiing and snowboarding).  Come check out our affordable ski, snowboard and kayak rentals.

Photos

Time Out.jpg
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User reviews

3 reviews

Overall rating 
 
3.2
Customer Service 
 
3.7  (3)
Competitive Pricing 
 
3.7  (3)
Product Selection 
 
3.3  (3)
Website Use 
 
3.0  (3)
Shipping Rates 
 
2.3  (3)
Delivery Time 
 
3.0  (3)
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Ratings (the higher the better)
Customer Service
On a scale from 1-5 with 5 being the best, rate the overall customer service.
Competitive Pricing
On a scale from 1-5 with 5 being the best, rate how competitive the prices were.
Product Selection
On a scale from 1-5 with 5 being the best, rate the overall product selection.
Website Use
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate the overall website experience.
Shipping Rates
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how competitive the shipping prices were.
Delivery Time
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how fast was your package deleivered.
Pros & Cons
Business Info
Comments
Unhappy
Overall rating 
 
1.0
Customer Service 
 
1.0
Competitive Pricing 
 
1.0
Product Selection 
 
1.0
Website Use 
 
1.0
Shipping Rates 
 
1.0
Delivery Time 
 
1.0

Rude and harassing

Extremely rude and no concept of customer service. Even went so far as to call me an ass hole and jerk because I recommend a different dealer ship because they charged to demo and test ride a kayak.

Pros & Cons

Pros:
If you like con artists
Cons:
They cursed at me.

Business Info

Transaction type:
Online
Number of transactions:
1-2
Shipped to:
My house
Shipping Speed:
11+ Days
Was this review helpful to you? 
Overall rating 
 
4.3
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
5.0
Website Use 
 
4.0
Shipping Rates 
 
3.0
Delivery Time 
 
4.0

Community Minded and Great Resource

The crew is very knowledgeable on the wide range of products that they handle in the store. If they do not have what you are looking for the staff will get that item in the store for you.

They also allow kayak demos. You do have to pay a rental fee but when you decide to purchase a similar kayak the rental fee is subtracted off of the cost of the new kayak. This includes even if they have to special order a kayak in that color that you cannot live without. In the mean time they will lend you a kayak till your kayak arrives in the store at no extra cost to you.

The store also promotes the paddle sports by being a sponsor for various events to introduce new people to paddling boarding and kayaking.

Great place to hang and visit.

Pros & Cons

Pros:
Friendly, Helpful & Knowledgeable Staff
Cons:
Parking is not Kayak Pickup Friendly

Business Info

Transaction type:
In person
Number of transactions:
11+
Store location
Mt Pleasant, SC
Was this review helpful to you? 
Overall rating 
 
4.2
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
4.0
Website Use 
 
4.0
Shipping Rates 
 
3.0
Delivery Time 
 
4.0

Great service and selection.

I have been doing business with Time Out for almost 20 years. Originally in the heart of Charleston, their Mount Pleasant location offers the outdoorsman access to gear to make their next trip a succes. They have supplied parts for my Sunfish sailboat and more recently my endeavors into kayak angling. The staff knows and uses what they sell.

Pros & Cons

Pros:
Knowledgeable staff, great prices and selection.
Cons:
None.

Business Info

Transaction type:
In person
Number of transactions:
11+
Store location
675 Johnnie Doddes Boulevard
Was this review helpful to you? 

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