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Canoe Kentucky

Canoe Kentucky Hot

 
4.0
 
5.0 (2)
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Location

Location type:
Kayak Shop (brick and mortar)
Country:
United States
State:
Kentucky
Address:
7323 Peaks Mill Road
City:
Frankfort
Postal Code:
40601

Contact Info

Phone Number:
502-227-4492
Website:
http://www.canoeky.com
Email:
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For over 30 years, Canoe Kentucky has been the premier paddlesports shop for the state of Kentucky! Over those many years, they have gained a wealth of knowledge to provide to their customers in selecting a boat that's the perfect fit for their needs, as well as picking gear to get them out on the water. Canoe Kentucky deals in Jackson, NuCanoe, and Native Watercraft fishing kayaks, as well as Werner and Bending Branches paddles. They offer demos on EVERYTHING free of charge on the Elkhorn Creek!
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Editor review

(Updated: November 20, 2015)
Mark Watanabe Mark Watanabe
Top 10 Reviewer
View all my reviews (31)
Overall rating 
 
4.0
Customer Service 
 
5.0
Competitive Pricing 
 
4.0
Product Selection 
 
3.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

The shop that taught me the ropes!

We have been going to Canoe Kentucky from day one. They were our first stop after having an interest in kayak fishing. Back then the shop was 90% white water 10% kayak fishing. Boy how things have changed. While Canoe KY still has whitewater it’s now more evenly split in the store.

Their shop is right on the Elkhorn Creek which is prime smallmouth waters and they offer shuttles up and down the creek and multiple take out points.

The staff is extremely knowledgeable about the area and kayak fishing so don’t hesitate to ask questions.

With a smaller locations the space is limited and my only gripe is they might not have what you are looking for. Other than that if you are looking for a great shop that wants to make you happy and not shove their favorite brands down your throat check out Canoe KY.

Pros & Cons

Pros:
Great customer service and local knowledge
Cons:
Small so might have a more limited selection

Business Info

Transaction type:
In person
Number of transactions:
11+
Store location
Peaks Mill Rd, Frankfort, KY
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User reviews

2 reviews

Overall rating 
 
5.0
Customer Service 
 
5.0  (2)
Competitive Pricing 
 
5.0  (2)
Product Selection 
 
5.0  (2)
Website Use 
 
N/A  (0)
Shipping Rates 
 
N/A  (0)
Delivery Time 
 
5.0  (1)
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Ratings (the higher the better)
Customer Service
On a scale from 1-5 with 5 being the best, rate the overall customer service.
Competitive Pricing
On a scale from 1-5 with 5 being the best, rate how competitive the prices were.
Product Selection
On a scale from 1-5 with 5 being the best, rate the overall product selection.
Website Use
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate the overall website experience.
Shipping Rates
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Delivery Time
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Pros & Cons
Business Info
Comments
Dave Buechler Dave Buechler
Top 100 Reviewer
View all my reviews (6)
Overall rating 
 
5.0
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
5.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
5.0

Superb Customer service -Knowledgeable staff

I recently purchased a Jackson Cuda LT from Canoe Kentucky after a test paddle. Prices are fixed by Jackson so there was no worry of having to shop for a better deal elsewhere and CK had just what I was looking for. Their store is well stocked with many different fishing/ww and touring kayaks on display or available for test paddling. Plus they have all sorts of incidentals, paddles and accessories to complete the package or compliment your day on the river. They also offer shuttles on the Elkhorn river and have good intel re hot fishing spots, paddling play spots or great places to take a lunch/beach break.

The best part is the excellent customer service, even after the fact. I had some issues with the yak I took home and CK worked closely with Jackson Kayak to get it resolved quickly and correctly. CK even offered to drop my replacement boat off at my door which in more than an hour and a half away!

Oh and if you purchase a new boat from them....free lifetime shuttles on the Elkhorn.

Pros & Cons

Pros:
Friendly well informed staff, excellent service before and after

Business Info

Transaction type:
In person
Number of transactions:
3-5
Store location
Frankfort KY
Comments (0)
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Ronnie Lewis Watson Ronnie Lewis Watson
Top 500 Reviewer
View all my reviews (1)
Overall rating 
 
5.0
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
5.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

Great Customer Service

I bought my kayak out of the Canoe Ky livery last spring at a extremely reasonable price last spring. Not only did the replace the frayed carry strap for free,but upon discovering that the starboard foot peg was missing they replaced that item for free also. I fully expected to pay for these items as I bought the boat as is. I would recommend them to anybody.

Pros & Cons

Pros:
knowledgeable staff,very friendley,wide selection of products.

Business Info

Transaction type:
In person
Number of transactions:
3-5
Store location
Peaks Mill Rd,Frankfort.Ky
Comments (0)
Was this review helpful to you? 

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