Kayak Fishing Ultimate Resource

Sun, Dec 04, 2016
Hook1 (Kayak Fishing Gear)

Hook1 (Kayak Fishing Gear) Hot

 
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4.1 (13)
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Location

State:
Address:
127 Sanders Ferry Road
City:
Hendersonville
Postal Code:
37073

Contact Info

Phone Number:
(866) 486-8412
Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

HOOK 1 has been shipping quality products to kayak fishermen and fisher-women for over twelve years. If you're looking for a reliable on-line store to buy kayak fishing accessories, you've found the right place! They have several locations with the Hendersonville, TN store being the original since moving from the West Coast. If you are in or near Middle Tennessee, then stop by their store at 127 Sanders Ferry Road Hendersonville, TN 37073.

User reviews

13 reviews

 
(6)
 
(5)
 
(1)
 
(1)
1 star
 
(0)
Overall rating 
 
4.1
 
4.2  (13)
 
4.5  (13)
 
3.9  (13)
 
3.5  (10)
 
4.3  (9)
 
4.5  (9)
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Ratings (the higher the better)
Customer Service
On a scale from 1-5 with 5 being the best, rate the overall customer service.
Competitive Pricing
On a scale from 1-5 with 5 being the best, rate how competitive the prices were.
Product Selection
On a scale from 1-5 with 5 being the best, rate the overall product selection.
Website Use
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate the overall website experience.
Shipping Rates
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how competitive the shipping prices were.
Delivery Time
If this was an online pruchase, on a scale from 1-5 with 5 being the best, rate how fast was your package deleivered.
Pros & Cons
Business Info
Comments
Overall rating 
 
4.5
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
4.0
Website Use 
 
4.0
Shipping Rates 
 
4.0
Delivery Time 
 
5.0

Nice place to do business with

I have made a couple small purchases from Hook1 and everything went flawlessly. Shipping was fast as well. I would do business with these guys again. Only complaint I have is that there are a lot of sold out items on the website. A lot of which I would've purchased had it been available.

Pros & Cons

Pros:
ease of purchase, shipping speed

Business Info

Transaction type:
Online
Number of transactions:
1-2
Shipped to:
US, Iowa
Shipping Speed:
3-5 Days
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Overall rating 
 
4.5
Customer Service 
 
5.0
Competitive Pricing 
 
4.0
Product Selection 
 
3.0
Website Use 
 
5.0
Shipping Rates 
 
5.0
Delivery Time 
 
5.0

Great Service

I have only used the online service for purchasing accessories and hardware for installing the accessories or doing repairs to my kayaks.

The items always arrive on time.

I did have one issue in the past. I called the folks directly and they corrected the problem by reshipping the correct item at no extra cost.

Great customer support.

Pros & Cons

Pros:
Great selection of products
Cons:
None

Business Info

Transaction type:
Online
Number of transactions:
11+
Shipped to:
Charleston, SC
Shipping Speed:
3-5 Days
Was this review helpful to you? 
(Updated: September 11, 2015)
Overall rating 
 
2.3
Customer Service 
 
3.0
Competitive Pricing 
 
3.0
Product Selection 
 
1.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

Very Disappointed

I was very disappointed by this store. The person behind the counter seemed more interested in selling scooters to me. The store did have some good brand name kayaks and some fishing supplies but was very limited. There are better kayak stores near Tulsa. I do not want to be negative, but I have to be honest. I am hoping it will increase in size and improve.

Pros & Cons

Pros:
Has some kayaks
Cons:
Does not have much; weird hours

Business Info

Transaction type:
In person
Number of transactions:
1-2
Store location
Bixby, Oklahoma
Was this review helpful to you? 
(Updated: September 11, 2015)
Overall rating 
 
4.7
Customer Service 
 
5.0
Competitive Pricing 
 
5.0
Product Selection 
 
4.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

Great Store

The new store is close to the old one. I was visiting relatives in the area and knew I wanted to visit the store since I had bought on-line from them. The new store is AWESOME and beautiful inside. They had a large selection of many things. If you are close by, it is worth a visit.

Pros & Cons

Pros:
Wide Selection on most everything
Cons:
Out of stock on some things

Business Info

Transaction type:
In person
Number of transactions:
1-2
Store location
Hendersonville
Was this review helpful to you? 
Overall rating 
 
4.7
Customer Service 
 
5.0
Competitive Pricing 
 
4.0
Product Selection 
 
5.0
Website Use 
 
N/A
Shipping Rates 
 
N/A
Delivery Time 
 
N/A

Great Customer Service

On my way home from a vacation trip to Kentucky I convinced my wife to detour to Hook1 in Hendersonville, TN. I wanted to purchase some Conseal traction pad and check out the shop. I had been looking at the products offered online and couldn't pass up the opportunity to go into the store and get some gear without having to wait on shipping. The gentleman who helped me (unfortunately I did not get his name) took the time to listen to me and set me up with exactly what I was needing. Next time I travel north on I65 through Tennessee I will detour again. The only downside is there is not a retail store near me.

Pros & Cons

Pros:
Staff was extremely helpful/Great gear selection
Cons:
Location

Business Info

Transaction type:
In person
Number of transactions:
1-2
Store location
Hendersonville
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